Last updated: [18/01/2026]

Hear Today Clinic is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or our services.

Who We Are

Hear Today Clinic provides hearing care services including ear wax removal & related hearing health services.
Contact Email: heartodayclinic@proton.me
Phone: 07919 978829
Location: Storrington, West Sussex

Information We Collect

We may collect and process the following information:

• Personal details such as name, email address, and phone number

• Health information relevant to hearing care and ear wax removal (only where necessary and with consent)

• Appointment and booking details

• Website usage data including IP address, browser type, and pages visited

How We Use Your Information

We use your data to:

• Provide and manage hearing care services

• Book and manage appointments

• Communicate with you about enquiries or treatment

• Maintain accurate client records

• Improve our website and services

• Meet legal and regulatory obligations

Lawful Basis for Processing

Under UK GDPR, we process your data based on:

• Consent

• Contractual necessity

• Legal obligation

• Legitimate interests

Health-related data is processed only with explicit consent and handled confidentially.

How We Store and Protect Your Data

Your information is stored securely using appropriate technical and organisational measures. Access is restricted to authorised individuals only.

We retain data only for as long as necessary for clinical, legal, or business purposes.

Sharing Your Information

We do not sell your data.

Information may be shared only where necessary, such as with secure booking systems or where legally required.

Cookies and Website Tracking

Our website may use cookies to improve functionality and understand visitor behaviour. You can manage cookies through your browser settings.

Your Data Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data where legally permitted

• Restrict or object to processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hear Today Clinic
Email: heartodayclinic@proton.me
Phone: 07919 978829